Privacy Policy
Our commitment to protecting and safeguarding your personal data across the KaribKarir ecosystem.
1. Introduction & Scope
Foundational privacy principles and legal commitments of PT Karib System Development.
Welcome to KaribKarir ("Platform"), an AI-driven professional career and talent ecosystem developed and operated by PT Karib System Development ("we", "us", "our", or "KaribKarir").
This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information when you visit our website, utilize our job search portal, assessment suite, AI Career Builder, or book professional coaching sessions.
By accessing or using KaribKarir, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy and consent to our processing of personal data in compliance with Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP) and applicable privacy regulations.
Indonesian PDP Law Compliance
KaribKarir is fully committed to upholding Law No. 27 of 2022 (Personal Data Protection Act) across all stages of data collection and processing.
2. Information We Collect
Detailed categories of information provided by you or gathered automatically.
We collect information you directly provide when interacting with our platform, as well as technical and diagnostic information gathered automatically:
- Account Information: Full name, email address, salted and encrypted password, profile photograph, phone number, and third-party authentication credentials (e.g., Google Sign-In).
- Career Profile & Documents: Work history, educational background, skills, portfolio media (including uploaded project images, creative artwork descriptions, and legal compliance confirmation logs), certifications, salary expectations, and uploaded Curriculum Vitae (CV) / resume documents.
- AI & Assessment Interactions: Prompts and resume details submitted to the AI Career Builder, competency quiz scores, interview simulation logs, and coaching appointment records.
- Transaction & Credits Data: Karib Credits purchase history, active balance, usage records for premium features, and payment confirmations (we do not store credit card numbers directly).
- Technical & Device Data: IP address, browser type, operating system, unique device identifiers, access timestamps, and viewed page interactions.
3. How We Use Your Information
Purposes for processing your data to provide a premier career experience.
Your personal data is processed strictly to deliver, maintain, enhance, and personalize KaribKarir services:
- To create, administer, and secure your user account.
- To match your career profile with relevant job openings and facilitate direct job applications to prospective employers.
- To power AI Career Builder features that generate resumes, deliver tailored career advice, and provide skill gap analyses.
- To facilitate scheduling, booking, and communication with verified Career Coaches.
- To process Karib Credits top-ups and maintain an accurate ledger of your service balances.
- To detect, investigate, and prevent fraudulent, unauthorized, or illegal activities on our platform.
4. Data Sharing & Disclosure
Circumstances under which your personal data may be shared.
We treat your information with high confidentiality and NEVER sell, rent, or trade your personal data to third parties for independent marketing purposes.
Your data may only be shared under the following limited circumstances:
- Prospective Employers: When you voluntarily submit an application to a job post, or if you opt-in to be visible within the KaribKarir Talent Pool.
- Verified Career Coaches: Pertinent career background information is shared only with the specific coach you book for a session.
- Trusted Service Providers: Encrypted cloud database infrastructure, transactional email dispatchers, and AI compute vendors governed by strict non-disclosure obligations.
- Legal & Regulatory Compliance: When strictly required to comply with a valid court order, government subpoena, or legal duty under the laws of the Republic of Indonesia.
- Statutory Disclosure for Unlawful Content: If user-submitted content violates Indonesian criminal law—including pornography (Law No. 44 of 2008), obscenity provisions under the ITE Law, child sexual exploitation, or fraud—KaribKarir reserves the right and statutory obligation to disclose pertinent user identities, access timestamps, IP logs, and digital evidentiary records to the Indonesian National Police or competent regulatory authorities.
5. Data Security & Storage
Technical and organizational safeguards implemented to protect your data.
We employ enterprise-grade security controls designed to protect your personal data from unauthorized access, alteration, disclosure, or loss:
- Encryption Standards: All network communications are encrypted with modern TLS/HTTPS protocols. Passwords are permanently hashed using industry-standard bcrypt algorithms.
- Role-Based Access Control: Internal access to database systems is strictly limited to authorized personnel with multi-factor authentication requirements.
- Secure Cloud Hosting: Hosted on world-class cloud infrastructure featuring automated threat detection and encrypted daily backups.
- Content Moderation & Safeguards: Automated and administrative screening controls applied to uploaded portfolio media to prevent the dissemination of content that violates Indonesian law.
6. Data Retention & Account Deletion
How long we retain your data and how to request account erasure.
We retain your personal data for as long as your account remains active or as necessary to fulfill the purposes set forth in this policy and satisfy statutory accounting or regulatory obligations.
You have the absolute right to delete your account and associated personal data at any time. You can initiate account deletion via your Profile Settings or by submitting a request to our support team. Upon verification, your data will be permanently erased or anonymized within 30 calendar days.
7. Your Privacy Rights (PDP Law)
Your statutory rights under Indonesian Personal Data Protection legislation.
In accordance with Indonesian Law No. 27 of 2022 on Personal Data Protection, you have the following rights:
- Right of Access: Request confirmation and copies of your personal data held by us.
- Right to Rectification: Promptly correct or complete any inaccurate or incomplete personal information in your profile.
- Right to Erasure (Right to be Forgotten): Request the deletion or destruction of your personal data from our systems.
- Right to Withdraw Consent: Withdraw consent previously granted for specific data processing activities at any time.
- Right to Data Portability: Export your resume and portfolio data in a structured, commonly used machine-readable format.
9. Age Limitation
Age requirements to use KaribKarir services.
KaribKarir is intended exclusively for individuals aged 18 years or older or those possessing legal capacity to enter into employment contracts under Indonesian law.
We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information without parental or guardian consent, please contact us immediately.
10. Changes to This Privacy Policy
How we communicate amendments and policy updates.
We may modify or revise this Privacy Policy periodically to reflect technological advances, service updates, or regulatory changes. The "Last Updated" timestamp at the top of this document indicates when changes took effect.
For material modifications, we will provide prominent notice on our website or via registered email before changes take effect.
Have Questions About Your Privacy?
If you have any questions regarding this Privacy Policy, wish to exercise your statutory data subject rights, or wish to file a privacy inquiry, please contact our Data Protection Team: